Imprint & Privacy

Imprint

1. information according to § 5 of the Telemedia Act (TMG)

Provider of this Internet offer
Municipality of Hilden

Legal form
Legal entity (corporation) under public law

Legally represented by
Mayor of the City of Hilden, Dr. Claus Pommer

Local address
Am Rathaus 1, 40721 Hilden

Postal address
P.O. Box 100880, 40708 Hilden, Germany

Telecommunications details
Phone 02103 72-0
Fax 02103 72-601
info@hilden.de

General Municipal Supervisory Authority
The District Administrator of the County of Mettmann as Lower State Administrative Authority
Düsseldorfer Straße 26
40822 Mettmann
Phone 02104 99-0
Fax 02104 99-4444
www.kreis-mettmann.de

Data protection supervisory authority
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestraße 2
40213 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de
Internet: https://www.ldi.nrw.de

Responsible for content pursuant to Section 55 (2) of the Interstate Treaty on Broadcasting and Telemedia
www.hilden.de
www.area51-hilden.de
www.ausbildungsboerse-hilden.de
www.azubimatch-hilden.de
Lina Schorn

Data protection officer
Rainer Augsburg (address see provider), e-mail: datenschutz@hilden.de

Sales tax identification number pursuant to § 27 a of the German Sales Tax Act
DE 12 13 96 749

2. liability for own contents

As a service provider, the City of Hilden is responsible for its own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (TMG). The city of Hilden makes every effort to ensure that all information and data contained on its website is correct, complete and up-to-date. However, any liability or guarantee for the accuracy, completeness and timeliness of the information and data is excluded.

Liability claims against the City of Hilden, which refer to material or immaterial nature caused by use or disuse of the information or the use of incorrect or incomplete information are excluded, unless the City of Hilden is not intentional or grossly negligent fault.

The City of Hilden endeavors to provide its Internet service as uninterruptedly as possible. However, even with all due care, downtimes cannot be ruled out. The city of Hilden expressly reserves the right to change, supplement, delete or temporarily or permanently cease publication of parts of the pages or the entire website without prior notice. No liability can be accepted for interruptions or other disruptions caused by files that have not been created without error or formats that have not been structured without error.

The use of the contents of this Internet offer takes place at the own risk of the persons using the offer. Contributions identified by name reflect the opinion of the respective author and not necessarily the opinion of the City of Hilden. The mere use of the Internet offer of the city of Hilden does not establish any legal relationship under public or private law between the persons using the offer and the city of Hilden, unless expressly stated otherwise.

3. liability for external content

According to §§ 8 to 10 TMG, the city of Hilden as a service provider is not obliged to monitor transmitted or stored foreign information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, liability in this regard is only possible from the point in time at which a concrete infringement of the law becomes known. Upon becoming aware of such infringements, this content will be removed immediately.

The Internet offer of the city of Hilden also uses dynamic ("living") references to external Internet pages that lie outside the responsibility of the city of Hilden ("hyperlinks"). The inclusion of external links does not imply that the City of Hilden adopts the content behind the reference or link as its own.

The City of Hilden hereby expressly declares that no illegal content was discernible on the linked pages at the time the links were created. The city of Hilden has no influence on the current and future design, content or authorship of the linked pages. A permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. For this reason, the City of Hilden hereby expressly distances itself from all contents of all linked pages that were changed after the link was created.

This statement applies to all links and references set within the own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases set up by the city of Hilden, to whose content external write access is possible. Liability for illegal, incorrect or incomplete content and, in particular, for damage arising from the use or non-use of such information lies solely with the provider of the site to which reference is made, and not with the party who merely refers to the publication in question via links.

4. copyrights and ancillary copyrights

The content and works published on this website are subject to German copyright and ancillary copyright law. Any use not permitted by German copyright and ancillary copyright law requires the prior written consent of the provider or the respective rights holder. This applies in particular to the copying, editing, translation, storage, processing, utilization and reproduction of content in databases or other electronic media and systems. Contents and rights of third parties are marked as such. The unauthorized reproduction or distribution of individual content or complete pages is not permitted and is punishable by law. Only the production of copies and downloads for personal, private and non-commercial use is permitted.

All brands and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties.

Insofar as the content on the City of Hilden's website was not created by the City of Hilden, the copyrights of third parties are respected. In particular, third-party content is identified as such. If, despite this, an infringement of copyright should be observed, we ask to be notified accordingly. Such content will be removed immediately upon becoming aware of any infringements.

The copyright for content published by the City of Hilden on its website (text, audio and video documents, representations, symbols, graphics, etc.) remains with the City of Hilden. Any duplication or use of objects such as images, diagrams, sounds or texts in other electronic or printed publications is not permitted without the City of Hilden's agreement.

5.1 Data protection at a glance

General notes

The following information provides a simple overview of what happens to your personal data when you visit the City of Hilden website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to the privacy policy listed below this text.
  

Data collection on the website

5.2 General notes and mandatory information

Privacy

The City of Hilden takes the protection of your personal data very seriously. Your personal data will be treated confidentially and in accordance with the statutory data protection regulations and this data protection declaration. When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy statement explains what data the city collects and what it is used for. It also explains how this is done and for what purpose. It is pointed out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible entity

The responsible body for data processing is named under No. 1 of the imprint. The responsible body is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to the city is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of complaint to the competent supervisory authority

In the event of violations of data protection law, those affected have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia in Düsseldorf, https://www.ldi.nrw.de

Right to data portability
You have the right to have data that is processed automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to the city as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to the city cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact the city at any time at the address given in the imprint.

Data Protection Officer

A legally required data protection officer has been appointed. Information on how to reach him can be found in No. 1 of the imprint.
 

5.3 Data collection on the website

Cookies

The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make the offer of the city more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies used are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies make it possible to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f DS-GVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to the city. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address.

This data is not merged with other data sources. The basis for the data processing is Art. 6 para. 1 lit. b DS-GVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

If you send the city inquiries via the contact form, your data from the inquiry form, including the contact information you provide there, will be stored by the city for the purpose of processing the inquiry and in case of follow-up questions. This data will not be passed on without your consent. The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DS-GVO). You can revoke this consent at any time. An informal communication by e-mail is sufficient for this purpose. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you entered in the contact form will remain with the city until you request it to be deleted, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after processing your inquiry has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Registration on this website
You can register on the municipal website in order to use additional functions on the site. The data entered for this purpose will only be used for the purpose of using the particular offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise the registration will be rejected. For important changes, for example in the scope of the offer or for technically necessary changes, the e-mail address provided during registration will be used to inform you in this way. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DS-GVO). You can revoke your consent at any time. For this purpose, an informal communication by e-mail to the city is sufficient. The legality of the data processing already carried out remains unaffected by the revocation. The data collected during registration will be stored as long as you are registered on the municipal website and will then be deleted. Legal retention periods remain unaffected.

Processing of data (customer and contract data)

The City of Hilden collects, processes and uses personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b DS-GVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. Personal data about the use of the municipal websites (usage data) is only collected, processed and used to the extent necessary to enable the user to use the service or to bill the user. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer upon conclusion of a contract for services and digital content

The city transmits personal data to third parties only if this is necessary in the context of the contract, such as to the credit institution entrusted with the payment processing. A further transmission of data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b DS-GVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
 

5.4 Analysis tools and advertising

Matomo

Our website uses Matomo, which is a so-called web analysis service. Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize the website on our part. Your IP address is immediately anonymized during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking on the following link. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Attention: If you delete your cookies, this has the consequence that the opt-out cookie is also deleted and may have to be reactivated by you.

5.5 Newsletter

Newsletter data

If you would like to receive one of the newsletters offered on this website, an e-mail address is required from you, as well as information that allows the verification that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or only on a voluntary basis. This data will only be used for sending the requested information and will not be passed on to third parties. The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DS-GVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided to the city for the purpose of receiving the newsletter will be stored until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by the city for other purposes (e.g. e-mail addresses for the
member area) remain unaffected by this.

5.6 Plugins and tools

YouTube

This website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of the pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of the pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of the city's online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DS-GVO.

For more information on the handling of user data, please refer to YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
   

Google Web Fonts
This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This enables Google to know that your IP address has been used to access the website. Google Web Fonts are used in the interest of a uniform and appealing presentation of the online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DS-GVO. If your browser does not support web fonts, a standard font from your computer will be used. You can find more information about Google Web Fonts at developers.google.com/fonts/faq and in Google's privacy policy: www.google.com/policies/privacy/.

Google Maps

This website uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. Google Maps is used in the interest of an appealing presentation of the online offers and an easy location of the places indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DS-GVO. More information on the handling of user data can be found in Google's privacy policy: www.google.de/intl/de/policies/privacy/.

Facebook

The controller has integrated components of the company Facebook on this website. Facebook is a social network.

A social network is a social meeting place operated on the Internet, an online community that generally enables users to communicate and interact with each other in virtual space. A social network can serve as a platform for sharing opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller of personal data is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

By each call of one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. Within the scope of this technical procedure, Facebook receives knowledge of which specific subpage of our website is visited by the data subject.

If the data subject is logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data.

Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is logged into Facebook at the same time as calling up our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, he or she can prevent the transmission by logging out of his or her Facebook account before accessing our website.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

Instagram

The controller has integrated components of the service Instagram on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to redistribute such data on other social networks.

The operating company of the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

By each call of one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Instagram component to download a representation of the corresponding component from Instagram. Within the scope of this technical procedure, Instagram receives knowledge about which specific subpage of our website is visited by the data subject.

If the data subject is logged in to Instagram at the same time, Instagram recognizes which specific subpage the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject activates one of the Instagram buttons integrated on our website, the data and information thus transmitted will be assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.

Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is simultaneously logged into Instagram at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, he or she can prevent the transmission by logging out of his or her Instagram account before accessing our website.

Further information and the applicable privacy policy of Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.

 Twitter
The controller has integrated components of Twitter on this website. Twitter is a multilingual publicly accessible microblogging service on which users can publish and disseminate so-called tweets, i.e. short messages limited to 280 characters. These short messages can be accessed by anyone, including people who are not registered with Twitter. However, the tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow the tweets of a user. Twitter also enables a broad audience to be reached via hashtags, links and retweets.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Each time one of the individual pages of this website operated by the controller is called up and on which a Twitter component (Twitter button) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective Twitter component to download a representation of the corresponding Twitter component from Twitter. Further information on the Twitter buttons can be found at https://about.twitter.com/de/resources/buttons. Within the scope of this technical procedure, Twitter receives knowledge of which specific sub-page of our website is visited by the data subject. The purpose of integrating the Twitter component is to enable our users to disseminate the content of this website, to make this website known in the digital world and to increase our visitor numbers.

If the data subject is logged in to Twitter at the same time, Twitter recognizes which specific subpage of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Twitter component and assigned by Twitter to the respective Twitter account of the data subject. If the data subject activates one of the Twitter buttons integrated on our website, the data and information thus transmitted will be assigned to the personal Twitter user account of the data subject and stored and processed by Twitter.

Twitter always receives information via the Twitter component that the data subject has visited our website if the data subject is logged into Twitter at the same time as calling up our website; this takes place regardless of whether the data subject clicks on the Twitter component or not. If the data subject does not want this information to be transmitted to Twitter, he or she can prevent the transmission by logging out of his or her Twitter account before accessing our website.

Twitter's applicable privacy policy is available at https://twitter.com/privacy?lang=de.

6. general conditions for electronic communication with the city of Hilden

You are also welcome to send the city of Hilden your questions, suggestions, concerns or appointment requests online. You are offered various options for electronic communication with the city administration. Since there are a wide variety of options, formats and technical standards, the current organizational and technical framework conditions are described below.

A basic distinction is made between simple informal letters and form-related letters that require a handwritten signature in paper form (for example, objections and many applications). There are also differences in electronic transmission, which we would like to explain to you below:

6.1 Opening access for electronic communication

The City of Hilden offers you the possibility of electronic communication in accordance with § 3 of the Law for the Promotion of Electronic Administration in North Rhine-Westphalia (E-Government Law North Rhine-Westphalia - EGovG NRW). For administrative procedures, electronic communication is governed by Section 3a of the Administrative Procedure Act for the State of North Rhine-Westphalia (VwVfG NRW), Section 36 a of the Social Code - General Part - [SGB I] and Section 12 (1) No. 3 (a) of the Municipal Tax Act for the State of North Rhine-Westphalia [KAG] in conjunction with Section 87 a of the Tax Code [AO]). Accordingly, the transmission of electronic documents is permissible insofar as the recipient has opened access for this purpose. In accordance with general principles and sections 126a and 126b of the German Civil Code (BGB), the same applies in private law.

A basic distinction is made between form-free processes and form-bound processes for which the relevant law prescribes a specific form (for example, written form with a handwritten signature). With the establishment of a virtual mailroom (VPS) and a central DE-Mail input address, the city of Hilden offers you the possibility of legally binding electronic communication for form-bound processes.

The city of Hilden opens this access to electronic communication in accordance with the general conditions listed below, which apply exclusively to communication with the city administration. No processes for municipal subsidiaries can be handled via the virtual mailroom and the central De-Mail inbox address.
 

6.2 Principles of electronic communication

6.2.1 Simple informal processes

No qualified digital signature is required for processes or inquiries that do not require a handwritten signature. They can still simply be sent by e-mail to all e-mail addresses listed on www.hilden.de or on municipal letterheads. Online forms can also be used for simple informal transactions. However, like postcards, e-mails can be read by any hacker as they are transmitted across the Internet and, in principle, can be altered. The use of online forms is recommended because, unlike simple e-mails, the data entered is transmitted to the city in encrypted form.

Central e-mail address

The central e-mail address
info@hilden.de has been set up for form-free electronic communication by e-mail.

In addition, you will find other e-mail addresses of municipal organizational units and departments on the Internet. Sending electronic messages from the staff member's personal mailbox opens access for this current process to this mailbox as well.

Please do not send the city any electronic messages whose actual content must first be retrieved or downloaded via a link from an Internet site. These messages, often referred to as "certified mail," are not retrieved by the City for security reasons. In addition, "certified mail by e-mail" does not constitute legally binding delivery; it is not the equivalent of delivery by the postal service by certified mail.

Central De-Mail address

Since De-Mails are sent in encrypted form by De-Mail providers, they are also suitable for messages that do not require the written form but may contain information worth protecting. A simple De-Mail without sender confirmation and login with a simple authentication level is sufficient for this purpose. The central De-Mail inbox address for this is:
stadt@hilden.de-mail.de

6.2.2 Form-bound processes

For processes that require a handwritten signature for processing in paper form or that set legal deadlines in motion (for example, letters such as objections and many applications), the notifications and attachment documents must, in the case of electronic transmission, either be provided with a qualified electronic signature in accordance with the law or be sent by De-Mail with sender confirmation in accordance with Section 5 (5) of the De-Mail Act. These two forms replace the written form required by law (= signature in paper form).

For all other e-mail addresses of the city of Hilden, legally binding access is expressly not opened. This means, for example, that you cannot submit binding applications or deadlines are not met if you send an e-mail to an address other than the one listed above.

Electronic transmission by De-Mail with sender confirmation

De-Mail with sender confirmation as defined in Section 5 (5) of the De-Mail Act also replaces the written form in accordance with Section 3a of the North Rhine-Westphalia Administrative Procedure Act, Section 36a of the First Book of the Social Code and Section 87a of the German Fiscal Code. You can therefore also communicate electronically with the City of Hilden in a legally binding manner via De-Mail with sender confirmation.

De-Mail enables the encrypted and authenticated sending of electronic messages and file attachments. For a sender-confirmed De-Mail, you must log in to your De-Mail account with a high level of authentication. To make the high-authentication level login recognizable to the recipient of the message, your De-Mail service provider confirms this. To do this, it provides the message with a permanently verifiable qualified electronic signature on behalf of the sender. If you attach files to your De-Mail, the qualified electronic signature also applies to them. Please note that you cannot use a pseudonymous De-Mail address for the sender-confirmed De-Mail.

File formats
There are hundreds of programs and file formats. Many of them are abused for attack attempts. Therefore, acceptance of file formats is limited to a few common formats that are considered secure and can be created from virtually any program. If you send e-mails to the city with unacceptable file attachments, they will be deleted unread. E-mails with commercial intentions (SPAM mails) will be filtered. If your e-mails contain viruses, these e-mails will be completely deleted by the virus protection programs used by the city. Since the city unfortunately cannot distinguish whether such a mail was a hacker attack or you have caught an annoying virus and probably do not know it yourself, you will not receive a message about the deletion.

The following file formats are allowed for data transmission:

• PDF (.pdf)
  
• Text files (.txt)
  

The total size of attachments must not exceed 20 mb. Larger emails will be automatically rejected. Transmitted processes that do not meet these requirements cannot be processed. If documents are missing or unreadable, the city administration will send a corresponding feedback.

7. concluding remarks

Insofar as special conditions for individual uses of the Internet offer of the City of Hilden deviate from the aforementioned numbers 1. to 6., this will be expressly indicated at the appropriate place. In this case, the special terms of use apply in the respective individual case.

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.