Ordnungsamt staff
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Ordnungsamt

The Municipal Public Order Service (KOD) of the City of Hilden patrols the entire city to enhance safety and order and to monitor compliance with legal and statutory requirements, guidelines, and rules outside the scope of police authority. It is important to note that the KOD does not replace police activities, not even on a supplementary basis.

Likewise, the security service helps maintain a positive image of our city, and its presence helps strengthen the sense of safety among the residents of Hilden.

It takes a preventive approach—that is, proactive and precautionary—as well as a repressive one in cases of actual disturbances of public order. This means that violations of the rules are punished as administrative offenses. In doing so, the KOD works closely with other city departments, such as traffic enforcement officers and the police (including through joint patrols).

In addition to conducting independent investigations and inspections, patrolling the streets, and approaching individuals of concern, the staff members serve as points of contact for the public and forward observations, findings, and tips from citizens to the appropriate agencies.

  • How to Identify the KOD

    Public order officers are easily recognizable by their uniform dark blue uniforms, which feature the city coat of arms and the words "Ordnungsamt." All officers can also identify themselves at any time with their official ID cards.

    In addition, all employees are fully equipped with personal safety gear and have received appropriate training.

    The team's fleet currently consists of one company car.

  • Powers of the KOD

    KOD employees have all the municipal powers and authority granted to them under the Public Order Authorities Act (OBG), as implemented by the Police Act (PolG NRW).

    To carry out its duties, the KOD is therefore authorized, among other things, to:

    • To verify personal information and collect data
    • To question or summon individuals
    • To impose and collect fines
    • To issue traffic violation notices
    • To conduct searches of individuals
    • To secure and store items
    • Issuing and enforcing ejection orders
    • To issue exclusion orders
    • To take individuals into custody
    • Searching apartments (imminent danger/court order)
    • To conduct training sessions
    • To issue warnings

    In addition to traffic monitoring, the KOD is authorized to take action regarding parked vehicles—the regulation of moving traffic is the responsibility of the police.

  • The Responsibilities of the KOD

    The Municipal Public Order Service (KOD) has a wide range of responsibilities:
    The KOD works to ensure greater cleanliness and order in the city and collaborates closely with the police as part of the public order partnership. The mere presence of uniformed officers enhances the public’s subjective sense of safety.

    The KOD’s responsibilities include, among other things:

    General Safety Measures

    • Penalties for violations of the Administrative Regulation on the Maintenance of Public Safety and Order;
    • e.g., littering of public spaces caused by discarded cigarette butts, trash, dog feces, etc.
    • Investigations into Illegal Dumping
    • Removal of Illegal Posters
    • Overgrown hedges, overhanging trees
    • Unplowed and dirty sidewalks and streets
    • Sale of Alcohol and Cigarettes to Children and Adolescents
    • Estate Protection in the Event of Death
    • Burning Wood and Other Items
    • Noise Complaints/Disturbances of the Peace
    • Odor Nuisances
    • Violations of the Waste Management Ordinance
    • Cordoning Off Areas Where Explosive Ordnance Has Been Found
    • Violations of the Equipment and Machinery Noise Protection Ordinance
    • Review of Legal and Illegal Special Uses
    • Parked Residential and Commercial Trailers in Public Right-of-Way Areas
    • unregistered vehicles
    • Inspection of Construction Site Facilities
    • Inspection of Housing Conditions Under the State Dog Law
    • Special Inspections of Green Spaces and Playgrounds
    • Special Inspections at Downtown Festivals (e.g., Itterfest, Carnival)
    • Participation in the conduct of “raids”


    Businesses and Restaurants

    • Inspection of Owner Plates and Price Labels
    • Inspections of restaurants operating with and without a license
    • Inspection of Flea Markets and Specialty Markets
    • Inspection of Arcade Businesses
    • Checks on Compliance with Youth Protection Laws
    • Inspections to Ensure Compliance with the Non-Smoker Protection Act
    • Verification of Travel Industry Licenses

     

    Requests for Administrative Assistance (Activities on Behalf of “Third Parties”)

    • Residence and Driver Background Checks for Various Government Agencies
    • Support for Food Inspections, Mettmann District
    • Assistance with inspections of dog ownership and animal welfare, District Veterinary Office
    • Support for Inspections of Illegal Employment, Mettmann District
    • Serving as a Witness During Searches Conducted by the Police, Customs, and Tax Investigators
    • Workplace Inspections for the Workers' Compensation Association
    • School Tours
    • Measures Under the Infection Protection Act
    • Data Collection for the State Office for Data Processing and Statistics (LDS)

     

    Work for Other City Departments

    • Residence Status Checks for the Citizens' Office
    • Issuance of ID cards and passports to people with disabilities and seniors at the Citizens' Service Center
    • Book Donations for the City Library